Refund and Returns Policy
- HOW CAN I CONTACT YOU?
Our customer service email is hello@passionsupreme.com
- WHEN WILL I RECEIVE MY ORDER?
Most of our products take 6-9 business days to arrive once shipped.
Our products are made by demand, please allow 72 hours to ship.
- WHERE CAN I TRACK MY ORDER?
As soon as the product is shipped out, you will receive and email from us with the tracking information and other details pertaining to delivery .
- WHAT IS YOUR RETURN/EXCHANGE POLICY?
If you are not satisfied with the product, let us know and we’ll do our best to make it right You can send an email to hello@passionsupreme.com
. We cannot accept returns of customized/personalized items and medical/health related items.
- DO YOU OFFER REFUNDS?
Yes! We offer refunds if you meet the following:
(1) Items must be sent in the same condition as you receive using our return label that is provided by our customer service rep.
(2) Email us at : hello@passionsupreme.com
- (Name, Order Number, and any information of why you are requesting a refund) We have a risk-free 30-day guarantee with a 30% restocking fee. Once everything is complete, we will process your refund and it make take 3-5 business days to process through your bank.
- HOW CAN I CONTACT YOU FOR ANY ADDITIONAL QUESTIONS?
Email us at hello@passionsupreme.com
We will got back with you within the next 24-48 hours on average.
